Warranty

Limited Warranty

What is covered

This limited warranty covers manufacturer defects in materials and workmanship in this product.

 

What is not covered

  • damaged through abuse, misuse or neglect.
  • repaired or altered in any way
  • Punctures, scratches, normal wear and tear, and the natural breakdown of colors and materials over extended time and use are not warranted.

 

How long does the coverage last?

The warranty periods vary between products, please see the chart below for reference

Sierra Hard Coolers

Five (5) Years

Alpine Soft Coolers

Three (3) Years

All Drinkware Products

One (1) Year

 

 

Who is covered

This limited warranty covers only the original purchaser of the product. The limited warranty is not transferable to subsequent owners or purchasers of this product.

 

How to Obtain Services

To obtain the benefit of this warranty, contact info@maplemtn.ca with a detailed description of your claim, and if possible provide photos.

 

What will we do to make it right?

  • Repair the item
  • Replace the item if we cannot repair it within a reasonable amount of time
  • Issue a refund for the item