shipping

We ship anywhere in Canada!

Orders will be processed, and given to Canada Post within the same or next day.

Typical shipping times are 1-12 business days, depending on the level of service you chose at checkout, and the province the package is being delivered to.

returns & exchanges

Your satisfaction is our number one priority – we want our products to live up to all of your expectations. However, if you’re not 100% satisfied with your Maple Mountain products, we offer free returns on all of our products. To be eligible for a return, your item must be unused and in the same condition that you received it. It must also be in the original packaging. The customer has 30 days from the time they received their product(s) to notify us.

ice retention

Unfortunately, that's a question we won't really have an answer for as there are so many factors to consider. The estimates we have given are based on ideal conditions, with the correct amount of ice. If you leave your cooler in the hot sun all day in the middle of the Mojave Desert, and open it every 5 minutes, the ice will melt quicker.

We here at Maple Mountain always recommend using a 2:1 ice to can ratio by volume, to maximize the performance of your cooler.

Using a pre chilled cooler is a great start, this will ensure the ice won't begin melting due to the heat already built up on the inside of the cooler.

If possible try to avoid direct sunlight.

Fill up the cooler with a 2:1 ice to can ratio by volume.

This means for every can of beer you will essentially need to put 2 "cans" worth of ice in the cooler. 

In other terms, a case of beer is 8.5L, so with the correct ratio you will have 17L of ice to your 8.5L of beer.

does my maple mountain stuff come with a warranty?

Yes! we stand by our products 100% and for this reason we've included a limited warranty with all of of our products. For more info please see our Warranty page

drinkware

No, Our products are not dishwasher safe, if you insist on using a dishwasher (which weDO NOT recommend) use it with cold water and on a short cycle.

Simply hand wash with soap and water.